Support

Help Center

Need a hand? Start with the resources below, or contact our support team directly.

Account and sign-in

Troubleshoot login, passkey, and two-factor verification issues.

Plans and subscriptions

Compare plans, update billing cycle, and manage beneficiaries.

Service information

Learn about home visits, teleconsultation, and emergency coordination.

Frequently asked questions

Find answers to the most common questions from families abroad.

Direct support

If your request is urgent, please include your registered email and beneficiary name so we can resolve it faster.

EASY HEALTH CARE 101 PTY LTD

U167 CANTERBURY RD

GLENFIELD NSW 2167

AUSTRALIA

Phone: +61 423 893 884

EASY HEALTH CARE PVT. LTD

BALUWATAR – 4

KATHMANDU

NEPAL

Phone: +977-01-4510101