Privacy Policy

EasyCare365 (“we”, “our”, “us”) is committed to protecting the privacy and security of our users, including Nepalese diaspora and their families in Nepal.

This Privacy Policy explains how we collect, use, and protect your information.

We use your data to:

• • Provide and manage healthcare services
• • Coordinate with hospitals, pharmacies, and transport providers
• • Communicate updates to users
• • Improve platform performance
• • Ensure safety and compliance

We only share information with:

• • Healthcare providers (doctors, hospitals, pharmacies)
• • Care coordinators
• • Payment service providers

We do not sell personal or medical data to third parties.

We implement:

• • Encryption of sensitive data
• • Secure servers and access controls
• • Role-based access for staff

Despite best efforts, no system is completely secure, but we continuously improve safeguards.

Users have the right to:

• • Access their data
• • Request corrections
• • Request deletion (subject to legal obligations)
• • Withdraw consent

We retain data only as long as necessary for service delivery and legal or regulatory requirements.

For users outside Nepal:

• • Your data may be processed and stored in Nepal
• • By using our services, you consent to cross-border data transfer

We may use cookies to:

• • Improve user experience
• • Analyze platform usage

We may update this Privacy Policy periodically. Users will be notified of significant changes.

For any privacy concerns, contact: