Care support

Contact EasyCare support

Need help with a plan, billing, or a beneficiary update? Our care coordinators are available around the clock and can route urgent requests fast.

Best way to reach us

For the fastest response, include the account email, beneficiary name, and a short description of the request.

EASYHEALTHCARE101 PTY LTD

U 1 67 CANTERBURY RD, GLENFIELD NSW 2167, Australia

Phone: 13 28 66

Email our care team

Best for plan changes, billing questions, and beneficiary updates.

Call support

Speak with a coordinator for urgent care or account help.

Browse FAQs

Get quick answers about subscriptions, services, and emergency care.

Review plans

Compare coverage options before speaking with the team.

Before you contact us

A little context helps our team solve things in one pass instead of playing email ping-pong.

  • Your registered email address
  • Beneficiary name or subscription reference
  • A short summary of the request
  • Preferred callback time if the matter is urgent
For urgent medical situations, call local emergency services first and then contact our care team so we can coordinate next steps.